Terms & Conditions

Website & Operator

These Terms & Conditions apply to the use of the website visapath.de and to all services offered through this website.

The website is operated by Visapath PTY LTD. Visapath PTY LTD is registered under the Australian Business Number (ABN) 63 628 018 700. If you visit our website or use any services provided on this website, you agree to the following Terms & Conditions. Please read these Terms & Conditions carefully before accessing our website or using our services.

Visapath PTY LTD provides services in connection with advice on Australian and New Zealand visas, as well as the preparation of visa applications and communication with the relevant authorities. Advisory services and application support are provided by registered Migration Agents for Australia and Licensed Immigration Advisers for New Zealand. They are bound by the Code of Conduct for Migration Agents and the Code of Conduct for Licensed Immigration Advisers.

General and applicable law

These Terms & Conditions as well as the services provided by Visapath PTY LTD to users of this website on the basis of an engagement via this website are governed by the laws of the State of Victoria, Australia.

All advisory and visa services ordered through this website are subject to separate service agreements entered into with the customer and provided to the customer via email upon engagement.

The content on this website offers only an overview of relevant Australian law and does not replace personal and individual advice. No responsibility is taken for completeness or accuracy of the information presented.

Limitation of liability

You release us from all claims, demands, actions, liabilities, losses, damages, costs or expenses (including legal costs and expenses on a full indemnity basis) arising out of your use of this website.
To the fullest extent permitted by law, we are not liable for any losses, damages or expenses (direct or indirect) arising out of or in connection with your use of this website.

Communication between client and Visapath PTY LTD

Services ordered via this website require communication with the customer exclusively by email or through forms of electronic communication, unless otherwise agreed.

Privacy Policy and Website Disclaimer

The Privacy Policy and Website Disclaimer form an integral part of these Terms & Conditions.

Consumer Protection

If you have a problem with our service, please inform us as soon as possible so we can resolve the issue promptly and courteously. Our aim is to ensure that any problems are addressed to your satisfaction.

If a dispute arises, our services are subject to the Australian Consumer Law (ACL). Information about your rights and obligations as a consumer under the ACL can be found on the official consumer protection website: http://consumerlaw.gov.au.

Conflict resolution

If any dispute arises out of or in connection with this agreement or the breach, termination, validity or subject matter of this agreement, the parties agree to attempt to resolve the dispute by mutual consent and reach a mutually acceptable agreement. If a party requests to discuss a dispute, the parties should try to reach an agreement within 28 days of this request. After 28 days, each party can take legal action.

Jurisdiction

This agreement is governed by the laws of the State of Victoria, Australia. The parties submit to the exclusive jurisdiction of the courts of Victoria, Australia.

Contact

You may contact us via [email protected]

Our postal address:

Visapath PTY LTD

Suite 427

585 Little Collins Street

Melbourne VIC 3000

Australia.